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  • 01634 250523
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Aspire Medical Health at St Werburgh Medical Practice Providing NHS services
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Patient Information Leaflet (DOCX, 361KB)

Key Information

  • Lower Stoke Branch Official Closure Application
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BBC Health News

  • Health secretary and BMA to meet in bid to avoid strikes13 Jul 2025 02:30The meeting with Wes Streeting will take place next week, the BBC understands.
  • Alzheimer's has isolated us, says Fiona Phillips' husband12 Jul 2025 14:22Martin Frizell has spoken of the social isolation faced by the couple since the former GMTV presenter was diagnosed.
  • Latin makeup labels put people with allergies 'at risk'13 Jul 2025 08:09Cosmetic ingredients should be listed in English to protect people with allergies, campaigners say.
  • Vaccine roll-outs cut deaths by 60% - study11 Jul 2025 14:50The study looked at vaccines deployed during outbreaks of five deadly diseases.
  • Some GPs to offer coaching to get sick people back to work11 Jul 2025 18:09The aim is to help people return to work quicker and reduce the length of time they need fit notes - better known as sick notes.
  • TV doctor and IVF pioneer quits BMA over strikes11 Jul 2025 05:20The Labour peer says the strikes could damage public trust in doctors.
Home > Complaints

Complaints

We make every effort to give the best service possible to everyone who attends our practice.

However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.

To pursue a complaint please contact the the practice. Further written information is available regarding the complaints procedure from reception.

Download the complaints and suggestions leaflet (DOCX, 58KB)

Last Updated 3 Jul 2025

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St Werburgh Medical Practice

98 Bells Lane, Hoo, Rochester, Kent, ME3 9HU

  • 01634 250523

Balmoral Gardens Healthy Living Centre (Branch Surgery)

Yellow Suite, Balmoral Clinic, Balmoral Gardens, Gillingham, Kent, ME7 4PN

  • 01634 250523
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