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  • 01634 250523
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Aspire Medical Health at St Werburgh Medical Practice Providing NHS services
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Patient Information Leaflet (DOCX, 361KB)

Key Information

  • Lower Stoke Branch Official Closure Application
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BBC Health News

  • Parents face hurdles vaccinating children - report01 Jul 2025 00:06Obstacles include difficulty booking appointments and too few jab reminders, say child health experts.
  • Is RFK Jr's divisive plan to Make America Healthy Again fearmongering - or revolutionary?01 Jul 2025 00:04The most powerful public health official in the US is reviled by some medics - but even some of his critics accept that he is bringing drive to healthcare areas that have long been neglected
  • Covid inquiry hears of care home 'slaughter' 30 Jun 2025 16:55Relatives of care home residents tell the Covid inquiry they will never get over how their loved ones died.
  • Make healthy food more appealing, government tells supermarkets29 Jun 2025 14:42Supermarkets will be challenged to sell healthier food, under a new government obesity plan.
  • School sun safety lessons trialled to tackle skin cancer29 Jun 2025 02:09The new pilot teaches children as young as five how to check UV levels and apply sunscreen.
  • I found a bacteria-eating virus in my loo - could it save your life?28 Jun 2025 01:02It's hoped phages could give us new ways of treating infections which are immune to antibiotics.
Home > Complaints

Complaints

We make every effort to give the best service possible to everyone who attends our practice.

However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.

To pursue a complaint please contact the the practice. Further written information is available regarding the complaints procedure from reception.

Download the complaints and suggestions leaflet (DOCX, 58KB)

Last Updated 19 Feb 2025

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St Werburgh Medical Practice

98 Bells Lane, Hoo, Rochester, Kent, ME3 9HU

  • 01634 250523

Balmoral Gardens Healthy Living Centre (Branch Surgery)

Yellow Suite, Balmoral Clinic, Balmoral Gardens, Gillingham, Kent, ME7 4PN

  • 01634 250523
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